Shipping policy

1. Shipping Coverage

KH-Print Oy delivers to business customers primarily in Finland. For international shipping inquiries, please contact us before placing an order.

2. Processing Time

• All orders are custom-made and require a production time before shipping.
• The estimated production time will be communicated upon order confirmation.
• Delays due to high order volumes or material shortages will be notified to customers as soon as possible.

3. Shipping Methods & Costs

• We use reliable courier and freight services to deliver orders.
• Shipping costs are calculated based on order size, weight, and destination.
• Customers will receive shipping cost details during the order confirmation process.

4. Delivery Time

• Delivery times vary depending on the destination and shipping method selected.
• KH-Print Oy is not responsible for delays caused by courier services or customs clearance processes.

5. Shipping Damage or Loss

• If an order arrives damaged, please document the damage with photos and contact us immediately.
• We will assist in filing a claim with the shipping provider if necessary.
• KH-Print Oy is not responsible for lost shipments once they have been handed over to the shipping carrier.

6. Tracking Information

• Tracking details will be provided once the order is shipped.
• Customers are responsible for monitoring their shipments and contacting the courier if necessary.

7. Contact Information

For any shipping-related questions, please contact:

KH-Print Oy
Contact Person: Kari Haajanen
Email: kari.haajanen@khprint.fi
Phone: +358 50 5174 092

By placing an order with KH-Print Oy, you acknowledge and agree to this Shipping Policy.